If you are using Windows Vista or 7, please attempt the following:

-Log onto Windows as an Administrator.
-Select the option 'Run as Administrator' when starting the client.

You may also attempt running the client in Compatibility Mode by following these instructions:

-Right-click the client icon and select 'Properties'.
-Select the 'Compatibility' tab
-Check the box next to 'Run this program in compatibility mode for:'
-Select 'Windows XP (Service Pack 3)' from the drop down box.
-Click 'OK'

If the problem persists or you are using Windows XP, please try the following.

-Update the graphics and chipset drivers
-Uninstall the game
-Delete the game folder
-Update antivirus program and run a full scan
-Delete any infected files
-Download updated client from our website (using IE6 or higher, do not use Firefox or any download accelerator)
-Reinstall the game

Should the issue not be resolved, please contact the Warp Portal Support Team by going to the support page to Submit A Ticket.

Article ID: 112, Created: April 13, 2010 at 8:56 PM, Modified: July 20, 2021 at 1:51 PM

I am receiving a Direct X error.

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