How to Change or Recover the WP Account Password


We will help you learn how to set a new password - whether you have the current password or forgot it!

Changing the WP Account Password

Step 1: Log into the WP Account



You know the drill! Log into the account with the registered email and password.


Step 2: Select the WP Account [EDIT] feature




Once on the Account Management page, select the [EDIT] link in the top right corner, above the WP account details.


Step 3: Change the WP Account Password




Enter the current WP account password, then enter and repeat the new password.

Please be sure that the password is only something that you would know, is remembered/secured safely, and is a strong password type.

(for an interesting article on password strength, please refer to this article)


Forgot the password? Recover It!


If you cannot remember the WP account's password, please follow these steps!


Step 1: Click on the Log-in Button at the WP site


Go to the WarpPortal site and click on the Log-in button as if you were going to log into the WP account.


Step 2: Click on the Forgot Password? link




Step 3: Fill out the requested info



Please be sure that the information you enter matches the information you used when originally registering the account.

It's for this reason that we highly recommend keeping a record of the info you used when registering, keeping this information safe and secure, and not sharing this information with anyone else! Entering incorrect information will result in the request being denied and you may have to contact Support for further assistance.


Step 4: Check the registered email


Once the form is filled out correctly, an email should be sent to the email registered to the WP account. Follow the link in that email & you'll be prompted to create a new password.


Still Stuck?


If you are still experiencing trouble with the WP account password, please contact Support for more assistance!

Article ID: 348, Created On: 5/18/2012, Modified: 5/18/2012

Feedback (0)