Reporting Game Bugs

Game Bugs:

When submitting your ticket, please make sure to provide the following information

  • Character name:

  • Server number:

  • Android or iOS:

  • Location of Access/Time Zone:

  • Date/time of issue:

  • Access type (Google Account or Facebook):

If you encounter any bugs in the game, please take an unedited video of the actions leading up to the bug and the actual bug itself. 

You can upload the unedited video to a site like YouTube and just send us a link to the video. 

The required information will be forwarded to our Internal Teams for further investigation and expedite fixing.

 

Article ID: 999, Created On: 4/13/2018, Modified: 4/13/2018

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