All serial numbers are sent to the registered E-mail Address of the user. Should a Serial Number not be received, please attempt the following:
1. Check to be sure that Internet Explorer is being used to Obtain the Serial Number from the request.
2. Check all Junk and Spam folders within the E-mail provider to be sure the Serial Number was not sent to that location.
3. Clear all Cookies, Cache, or Internet History from the browser and attempt the retrieval once again.
4. If 1-3 do not work, please submit an E-mail Change form found below to attempt the retrieval with a new E-mail Address. Have the form completed and sent to the Warp Portal Support Team by Submitting a Ticket.
E-mail Address Change Form
1. Account Name
2. Full Name of the Owner
3. Real Address
4. Phone Number
5. Zip Code
6. Current Registered E-mail Address (provide 4-5 possible if forgotten):
7. New E-mail Address: