Can I cancel a payment?

Please be certain the correct WP account, game account, payment amount, transfer amount, etc. are correct before submitting a purchase as all payments are final.

An exception could be made due to unwanted duplicate payments. Such cases will be reviewed by the Payment Department before further action is considered.

To report an unwanted duplicate payment we ask that you please submit a ticket to Support with the following information:

Registered Name on Account:
WarpPortal Email Address:
WarpPortal Nickname: (also referred to as the "forum name")
Payment Type and Amount: (Subscription, Item Mall Point, VAS, etc.)