Forgotten Character Passcodes

If you’ve forgotten the passcode (PIN) to a specific character, you may provide the following information below for a customer service representative to assist you in resetting the password.

  • Name of Character:
  • Game Server:
  • Account Name:
  • E-mail Address Registered to the Account:
  • Full Name on the Account:
  • Registered Date of Birth:
  • Answer to Security Question: (if applicable)

You may submit this information by submitting a ticket through the WarpPortal Support Team.

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