Players have often written in, saying "I can't remember the email address used for the game account," or "I no longer use that email address," or "the email address has been deactivated." Fret not! If for any reason the email address used to register the game account is no longer accessible, we may be able to change the registration info to something more current.
To request an email change, please submit a ticket to our Support Team with the following information:
- Account Name:
- Current Email Address on account:
- Full Name on Account:
- Registered Date of Birth:
- Answer to Security Question: (if one was set)
- New Email Address:
If the Requiem game account is already bound to a WarpPortal account, a different process is required to change the registered email address. Please refer to this article for information on how to request this.