You may also gift items straight from the Item Mall. To do so, left click on the desired item so that it is highlighted in red.
After that, click on the Gift button at the bottom of the tab. You will be prompted to enter a character's name. Make sure that you are on the correct server and that the name is spelled exactly as it appears or it may end up going to the wrong character.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.