I bought a new dye but it doesn't appear to be working?

Known issue regarding the Omni Dyes

At this time there is a known issue with the display options regarding the purchase of Omni Dye that results in the original version being viewed despite selecting other options.  We are aware of the issue and are working to resolveing it.   Unfortunately, we do not have a time frame of when the issue will be resolved.   

At this time some players have been able to trigger the new look by mounting a creature and dismounting.   More specifically it seems Peco Peco's seem to be a good at causing the shift.  While we cannot guarantee that this will fix the issue it has been known to trigger the visual switch from time to time.