I found an in-game bug, how do I go about reporting it?

If you have found an in-game bug, our team strongly urges you to report it immediately. To report the issue, you may submit a ticket to Support.

Please provide detailed information regarding the issue. Such information to consider submitting would be:

Account ID:
Character Affected:
Map Affected: (if applicable)
Item Affected: (if applicable)
Quest Affected: (if applicable)
Skill Affected: (if applicable)
Description of issue: (please be detailed)
Screenshot of issue: (if possible)

With this information the Support Team can begin an initial investigation and continue correspondence with you.


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