A registered WarpPortal or Game account cannot be deleted under any circumstances. The customer support team does not delete any account, even if the account stays inactive for a long period of time. We can, however, permanently suspend an account at the user’s request. No access will be allowed to the account once it is permanently suspended. Please provide the following information and submit a ticket to us, if you wish to permanently suspend your account.
Current Registered E-mail Address:
Full Registered Name of the Owner:
Registered Date of Account
Registered Zip Code:
Registered Phone Number:
Once this has been received, a representative will process your request. An e-mail reply will be sent once the suspension has been placed.
The requesting player should use the email address that the game account is registered under as part of the account ownership verification.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.